business excelleNCE audit

Apex Business Audit 

From First Call to Roll Out

1) Free Consultation
Clarify goals, surface symptoms, review tools/metrics. You leave with quick wins and a preview of a 90-day stabilization plan.

2) Audit Sprint (Weeks 1–2)
Data baseline (KPIs, unit economics), value-stream mapping (lead → sales → ops → billing), field observation, and root-cause analysis across people, process, tech, and demand↔capacity.

3) Readout & Action Plan (Included)
Executive brief with ROI-ranked fixes, clear owners/timelines, and KPIs (on-time %, first-pass yield, backlog age, cycle time, cost per job/order, CAC/LTV).

4) 90-Day Stabilization
Immediate controls: single intake, clean handoffs/SOPs, recovery playbooks, daily huddles, weekly ops/revops review, and a simple live scorecard to restore reliability fast.

5) Optimization Roadmap (Months 4–12)
Process redesign, tech/integration cleanup (CRM/ERP/automation), capacity-aware marketing, and continuous-improvement loops to scale without chaos.

Flexible Support (your choice)

• Implementation Support: Done-with-you rollout of the plan.
   
• Monthly Advisory: Periodic reviews, coaching, KPI tune-ups.
   
• Apex Intrapreneur: We train your internal champion to run and improve the system.
   
• On-Call Stabilization: Priority help for spikes and escalations.
   

What you keep: Action Plan, KPI scorecard & targets, value-stream map + SLA templates, SOP & cadence starter kit, 90-day plan + 12-month roadmap, and a control plan to sustain gains.

Outcome: Fewer fire drills, faster cycle times, lower costs, trustworthy CAC/ROAS/LTV—and operations that scale predictably.